Visit My Trips or the Fly Delta app to make your changes. You can also call our Reservations team at 1 (800) 221-1212 to change your trip. Sign up for our daily updates here and get the latest news delivered to your inbox. Visit our partnersâ websites for all the latest information. What happens if I am already traveling and new travel restrictions are applied? Depending on the type of aircraft and seat layout, some customers from different parties will be seated next to each other. If Delta is blocking seats, could I still be seated next to someone I donât know? Find more information on rebooking with eCredits here. This week, Delta expanded its pre-select meal program in a huge way. You will receive an eCredit for the value of your ticket. Seats that do not say âblocked for safetyâ may already be or can be occupied by another customer. Now, Delta and United Airlines are bringing back the service on certain flights. To protect the health and safety of our Delta Sky ClubÂ® employees and guests, we are making some temporary changes to our operations and services. Sanitizing Aircraft to Enhance Customer Safety, Temperature Screening at Delta Facilities, How Delta is Supporting Medical Volunteers, Things to Know When You Travel with a Partner Airline. To make changes to your car rental reservation, you can manage your booking in My Trips or call the rental car company directly. Did you find the information you were looking for on this page? No. While first limited to international Delta One flights, the program expanded to domestic Delta One flights in December 2018.Now, it’s gone whole hog: as long as you’re booked in First Class on a mainline Delta flight with meal service (flights more than 900 miles), you’re eligible to participate. If you purchase an international Delta ticket departing from North America on or after December 9, 2020, change fees no longer apply to the new booking, for both paid and Award tickets (excluding Basic Economy fares). For award flights that qualify for a change fee waiver, we are also waiving the mile redeposit fee.â¯â¯. If a minor is being repatriated, they will not be impacted by this pause and will be able to return to their international destination. Driven by customer feedback for more space on board, the following temporary changes have been implemented on Delta-operated flights through March 30, 2021: * Delta One cabins with two aisles will have no capacity limitation. Because of the coronavirus (COVID-19), our services may have changed. We are listening to your feedback every day and continuing to improve to better support you during this time. CORONAVIRUS: TEMPORARY CHANGES TO THE ONBOARD EXPERIENCE . You can locate the ticket number on your emailed flight purchase receipt. Visit our, We have teams working around the clock to reach out to these customers, so you should hear from us in the coming days. Parties of 2 in the First Class cabin and in any Delta One cabin with one aisle may select seats together. View the complete list of special meals to determine which meal meets your need. Trolley services in first and business class have been suspended, and meals will be served on a single tray. Why is Delta making so many schedule adjustments? These changes are part of a continued effort to lessen physical touch points on board amid the evolving COVID-19 (coronavirus) pandemic. Delta’s Bellini cocktail will be available upon request only during the meal and beverage service. Plastic face shields may be used in addition to a mask but are not approved mask replacements. Your seat map will have a Seat Key/Legend for reference. Please cancel or modify your itinerary in My Trips ahead of your departure date if your travel plans have changed. If your trip has been impacted by coronavirus, it's easy to cancel or change your flights in My Trips. Our teams are constantly monitoring demand trends alongside the evolving phases of reopening and travel restrictions in individual markets. Last Updated: 26th December, 2020 10:35 IST Delta Gifts Employee Who Battled COVID For 115 Days A First-class Trip Anywhere In World Delta Airlines surprised one of its employee who fought a long battle against coronavirus by announcing a first-class trip to anywhere in the world. Choice of entrée, along with appetizer, bread and dessert, Full selection of beverage options, including beer, wine and spirits, Choice of entrée, along with soup, salad, bread and dessert, Full selection of beverages, along with beer, spirits and limited wine offerings, Pre-select meal program will remain available on long-haul international routes, Choice of entrée, along with appetizer and dessert. On Delta flights, the change began on July 2 on all trips greater than 500 miles and for first class passengers only. These special meals are available in First Class, Delta One and all economy class flights where complimentary meal service is offered. How will MedallionÂ® Complimentary Upgrades be handled? We completely understand. However, there are some tickets that cannot be changed online, these include:â¯. We apologize for any inconvenience. If you purchase a domestic ticket (for travel within the U.S.) on or after August 31, 2020, change fees no longer apply to the new booking, for both paid and Award tickets (excluding Basic Economy fares). First-class passengers on flights under one hour must request drinks. Flexibility in Times of Change: Delta is now extending the ability to plan and re-book travel affected by coronavirus through December 2022 (for tickets purchased before April 17, 2020), making eligible tickets redeemable for a longer period. When you see the seat as âoccupied,â this means the seat is already taken by another passenger. Weâre also listening to our customers about where they want to fly when theyâre ready, so we can ensure our schedule is meeting their needs. We encourage you to explore your options in My Tripsâ¯ if the scenarios below do not apply to your ticket. Seats are still assigned through the boarding process. Do children need to wear a face mask or covering? LATAM, opens in a new window When you cancel or modify your trip ahead of time, youâre helping our agents successfully assign seats a safe distance apart to those who are traveling on the aircraft and ensure weight and balance guidelines are met. Cleaning crews then perform extensive manual cleaning procedures to wipe down cabin surfaces including seats, consoles, seatback screens, windows, doors, lavatories and other high-touch areas of the cabin. Parties of 3+ can continue selecting seats together. Pillows and blankets have also been removed from North America flights. Weâre putting measures in place to set the standard for a cleaner, safer travel experience. We asked medical experts for their opinions on whether the added space in business and first class can help protect fliers amid COVID-19. At this time, international unaccompanied minor travel is paused. For more details about waiver eligibility and terms, visit delta.com/waivers. Read the latest updates > Dining in Economy Class ... Read more about dining in Economy Class. Your current ticket value will be applied toward your new ticket. Besides the same offerings you get in the main cabin, you may get a fruit and cheese plate and a meal. Just last month, the airline upgraded its amenity kits in all cabins and even added luxe brand Le Labo toiletries the first-class kit. Learn more and find out if your upcoming flight qualifies. Your ticket number is a 13-digit number beginning with 006. How does Deltaâs new change policy impact my current ticket? On aircraft without any middle seats: We will block the selection of one aisle of seats on smaller aircraft. These changes are part of a continued effort to lessen physical touch points on board amid the evolving COVID-19 (coronavirus) pandemic. Aeromexico, opens in a new window Delta gifts employee who battled COVID-19 a ‘first class trip’ of her dreams for Christmas. We appreciate your support and understanding. A form of payment used includesâ¯aâ¯combination of cash and miles or anâ¯upgrade using miles or certificates. In keeping with our longstanding policy, if we cancel or significantly delay a flight, we will first attempt to rebook you on an alternate flight, if one is available. If you need to change or cancel your flight, follow our step-by-step to change or cancel you flight and if you are ready to redeem your eCredit and need help follow our step-by-step to redeem.â, Yes, although a difference in ticket price applies. These changes are part of a continued effort to lessen touch points on board amid the evolving COVID-19 (coronavirus) pandemic. To help you plan your next trip, visit our, We are continuously monitoring safety and security protocols to ensure you have the latest information for your destination's specific entry and exit requirements. Any mask with an exhaust valve is not approved as an acceptable face mask for customers traveling on any Delta- or Delta Connection-operated flight. If you see a seat that is labeled âblocked for safety,â that seat will not be occupied by another customer outside of your traveling party. We are working quickly to address a technical issue impacting our ability to show the updated expiration dates. International travel for minors and UMNRs is expected to resume on April 1, 2021. If you need to change or cancel your hotel reservation, you can use your confirmation number to Find Your Booking and manage your reservation, call 1-866-204-0280 or reply to your original booking confirmation email. Blocking adjacent seats in First Class. Face coverings will be required across all Delta touchpoints: If youâre traveling with one of our trusted partners, learn more about the measures each one is taking to keep you safe. As Covid surges in Mississippi Delta, food banks and hospitals are stretched thin Three in 1,000 residents in Bolivar County have died from the coronavirus, devastating one … What if I need to change or cancel my Delta Vacations reservation? Or if you prefer, you may request a refund to your original form of payment. As always, customers are welcome to bring their own food and non-alcoholic beverage on board to enjoy during their travels. Children under the age two and young children who cannot maintain a face covering are exempt from the mask requirement. Boarding by row, starting from the rear of the aircraft to the front. ... We accommodate 17 different special meals. Change fee policies are based on your ticket purchase date and when you plan to travel. Read more about dining in Business Class. The first-and business-class meals (above) ... Interactive: A-Z inventions of Covid-19. The pandemic has significantly changed demand for travel â and demand continues to fluctuate based on a range of factors. In all other instances (including without limitation any change to the origin or departure airports, cabin or product), applicable fare difference will apply. Check out more details about Deltaâs aircraft cleaning and sanitizing procedures. Delta's first COVID-19 vaccine shipment - detail, First COVID-19 vaccine shipment - 'The Fridge' at Delta Cargo, Delta CEO message: Prioritizing your safety and preparing for the future, How culture and creativity saved thousands of Delta jobs, Delta Air Lines Announces Proposed Senior Secured Notes Offering and Term Loan Facility by Delta and SkyMiles Subsidiary, Clearing the air: How Delta is testing, improving air quality for customers, UPDATE: Delta donates 1 million pounds of food (and counting) to communities around world, Episode 3: Delta’s standard of clean rises with new seating policies, Pre-departure beverage offering will be individual bottled water, Full selection of beverage offerings, including beer, wine and spirits, Choice of entrée, along with salad, appetizer and dessert. Flying in the COVID-19 era is a less-than-pleasant experience, ... Delta currently has what is arguably the most stringent beverage service policy on ... in their First and Business Class cabins. Mask exemptions only apply for travel on flights operated by Delta Air Lines and Delta Connection and do not exempt customers from any requirements that may be imposed by governments, including local, state or foreign countries, (at the origin or destination) or from requirements on other airlines. If you cancel your flight, the value of the ticket(s) will become an eCredit to use toward a future Delta flight. An adult traveling with an infant in arms.â¯, Tickets that are sold or ticketed by another airline. On select routes where customer demand is high, we will look for opportunities to upgrade to larger aircraft or add more flying to promote space on board. When you fly First Class, the benefits begin before you board the plane. Customers with a U.S. domestic connection should read Delta’s list of temporary adjustments on board all U.S. domestic and short-haul international flights prior to traveling, as these changes differ from long-haul international flights. Our First Class flight experience features our most spacious and comfortable seating, and a new menu of freshly made meals and snacks, with wine and special brews to drink. Certain, limited-time, A change fee might appear while you select your new flights but donât worry, the fee will be waived at checkout if your new selections meet the. On flights over 500 miles, Delta Comfort+ and First Class customers will receive complimentary beer and wine service. Business, first class: You can get drinks but not before departure. Below are answers to some of the most frequently asked questions our customers have as coronavirus impacts travel plans. What if I did not purchase my ticket via delta.com but through a third-party travel agency? Know that weâre always evaluating our policies to deliver the flexibility and superior experience you expect. To try and further limit potential exposure to coronavirus (COVID-19) on board, we’re temporarily adjusting our inflight service as of March 29 and will be moving to primarily pre-packaged foods and sealed beverages. Delta gifted one of its employees who battled COVID-19 for months a first-class trip anywhere in the world, whenever she’s able to travel again. The airline has taken several other precautions to mitigate the spread of COVID-19, like installing plexiglass barriers at airports. WestJet, opens in a new window. While our schedule is reduced, we nevertheless hope to serve every customer who chooses Delta. Rest assured all applicable existing eCredits (for tickets purchased before April 17, 2020) will be automatically extended to December 31, 2022. If Members do not wish to be automatically upgraded or instead prefer to select their own seat on the seat map during their designated clearance window, they can opt out of all automatic Complimentary Upgrades in the Preferences section of My Profile on delta.com or set individual flight preferences in My Trips. Where is Delta flying in the months ahead? Delta customers and employees are required to wear a face mask, or appropriate cloth face covering over their nose and mouth throughout their travel, aligning with best practice guidelines from the CDC, opens in a new window. Related: State-by-state guide to coronavirus reopening *â¯, Tip: Blocked, occupied and available seats are visible for every flight in our seat maps when booking, in. 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