Brad, I ordered and received the new Kwikset SmartCode 914 deadbolt lock in Polished Brass. 3 Finishes. The specs and internals look the same. (As many are, I'm new here with Wink's one-week-warning switch to a subscription model.). Learn how to install and pair a Kwikset lock with your Xfinity Home service. I was hoping the app would allow me to set code but it doesn’t look like it. I literally made an account just so I could post here and thank you eternally! Both of my Kwikset locks paired immediately but only when I brought the hub very close to the lock. I have one of the first 916 z-wave to market that had never been able to pair with my ST v1 or v2 Hope it helps. I have a Kwikset 910 that I’ve tried to pair, also to no success. Then I decided to hit the button to pair and walk away to go to the bathroom, while I was away it paired fine. Be sure to do a shut down from system menu on HE before removing from power. Not that something already securely paired functions..but does adding any new device securely function? Factory reset the 916 and pickup in the lock instructions at the door handling steps. The whisper pairing mode zwave uses for locks is so low power that it rarely works further away. I removed them from the doors themselves and have them touching the hub. Then removed what smart apps I had on the real and added them to the simulated lock. I chatted with ST support last week and they thought it should be fine. No dice there either. This is a guess but I think the encryption in the lock requires the pair process to be close to the hub. Verified that the lock was reporting the correct status right away. And ONLY THEN, was I able to pair this lock to my hub. Ok, a bit frustrated here. Mine were a little flaky on reporting, so I swapped out the zwave modules for zigbee ones - perfect since then. Never had any issue while on HomeSeer with the locks. In depth review of the Kwikset SmartCode 916 Touchscreen smartlock. Hum… I cannot remember, but did you install the Lock Manager by @ethayer in the SmartThings developer IDE? Explore a world of innovations. Hi, we recently purchased our Abode system and have been very happy with it. Then as it was searching I went to the 916 and pressed A to put it in Exclude mode. The Kwikset lock, though marketed for use with the Amazon Cloud Cam, works with any Zigbee hub. Thanks Our SmartCode 916 smart lock features a sleek, capacitive touchscreen and … Exclude the lock from ST and rebooted the hub. I assume the radio on the first was defective. Its been working great, haven't had any problems with it, although the door it's attached to is only 10 feet or so from the HE hub, with essentially direct line of sight. And that’s why I got the 916, as I looked for something that perhaps was supported better. I’ve never used the SmartThings IDE and was hoping to be more of a consumer of this rather than a developer. I managed to get it to connect from six feet away. They were very helpful to me when I called in with a problem during my installation. Using the … I have tried LockManager and all it does is lets me set the title and set mode (away, home and night). I’m having issues with this too. I would contact the Kwikset technical support line and see if they can determine if there is a hardware/firmware issue with the lock series you have. My suggestion is to make sure you got the Zwave model, not the Zigbee and try un-pairing and pairing again holding 8 inches or so from the hub. Hey All, So I got a used (open-box) SmatThings Hub on Ebay that I just got in the mail. The instructions on the LockManager are a bit confusing. My Smartthings hub is about 15 feet from the door lock. This thing worked perfectly with my Wink, but I can't get it to talk to Hubitat at all. However it would take a very long time to report the lock status. I had to put my hub 6 inches from my lock to pair. 916 page of www.kwikset.com. Z-Wave 500. Will. I’ve also tried adding it as a general device and a more specific lock…Anyone have any suggestion? Other than trying to reboot hub before pairing I don't have any other ideas. Not to dredge up an old thread, but I found this page searching for issues with my 916. Long story short, a second 916 arrived and it paired immediately. I just did a conversion on one of my Kwikset locks from standard zwave to Zigbee over lunch. The Wink Hub / Wink Hub 2 should emit a long flash of green light to indicate successful pairing. The 914 has a zwave plus board. 912 SmartCode Electronic Tustin Lever with Zigbee Technology. The specs and internals look the same. Clare Controls. So far I really like it! The 916 is described as being the same as the 914, just better looking. Has anyone else installed it yet to pass on any tips or cautions for the install? It is only certain zwave perimeter security devices (locks, garage door openers being the most common) that use whisper pairing. Maybe this will help others. Since then, I was able to re-add the 916 to ST with the 2GIG as secondary. Again, no they aren't, otherwise they would be joined securely... You need to put the hub VERY close to them - like < 6" - when pairing to the locks. It offers the ability to randomize the pushing of different numbers to prevent potential intruders from detecting your actual code. My only problem with it is I don’t have full control of the lock, just lock and unlock. Kwikset smart locks integrate with multiple smart home platforms and home control systems. I’d give Kwikset support a call. I have two Zooz power strips in the closet with the hub so maybe even being close isn’t going to work because they may be the first hop due to proximity. My hub did not detect it at all. I can tell that the locks receive lock/unlocks commands because the Z-Wave module blinks red every time I send a command but there is no action. Powered by Discourse, best viewed with JavaScript enabled, Kwikset SmartCode 916 is not pairing with Smartthings, Gear icon in the top right corner of your hub, Scroll down and select Hub name ‘ACTIVE’ in green text. I want to add another 914 to a door that's probably 20 feet away, and has 2 or 3 walls between it and the hub. Kwikset 99140-008 SmartCode 914 Keypad Keyless Entry Zigbee Smart Lock Connected Deadbolt Door Lock Featuring SmartKey Security in Venetian Bronze. I removed them from the doors themselves and have them touching the hub even and they do not pair securely at least as far as I can tell. Updated the device to use the Z-Wave Reporting device type and rebooted the hub again. I bought the zigbee card off eBay, and it took about 30 seconds to swap out the zwave one. Because I did not want to write done my the smart apps that were associated with the lock, I created a simulated device with the Z-Wave Lock. Is there something missing in … The 914 instructions said to hold it less than 12 inches from the hub when pairing. I had a long ethernet cable to help! Thanks so much for your clear directions here. Maybe it was me causing some kind of interference. Should have read it more carefully. Then they are not pairing fine, as the security keys are not exchanging. Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com. The Kwikset 916 deadbolt is an excellent product. The SmartThings Develoiers IDE allows you to cut-and-paste in the plug n play code and then do a save, publish and voila you have more functionality. Finally moving my Kwikset Locks from HomeSeer to Hubitat and having issues. Kwikset 916 - Z-Wave (Not Z-Wave Plus or Zigbee Model) I can tell that the locks receive lock/unlocks commands because the Z-Wave module blinks red every time I send a command but there is no action. This was confirmed by support. Maybe you need to do some sort of factory reset with your lock? I was able to pair my SmartCode 916 lock with my SmartThings hub. Again, joining the hub works fine, but there is no functionality. Refer to your control system instructions for more information. Removed it from Wink, tried to sync again in Hubitat, and it showed up immediately. The hub is about 4-6 ft from the front door. I did not have to do this because my hub was close to the lock but I recommend moving the hub as close as possible to the hub. I had problems pairing one of my 914s on arrival and ended it sending it back for a replacement. I was lucky and my Kwikset Smartcode 916 paired right away. You do not have to be a developer. @mike.maxwell any ideas? This item Kwikset 916 Smartcode Zigbee Touchscreen Smartlock (Amazon Key Edition – Amazon Cloud Cam required), works with Amazon Alexa, featuring SmartKey Traditional Style in Satin Nickel. Smartthings does not currently support Kwikset SmartCode 916 at the moment. Powered by Discourse, best viewed with JavaScript enabled. Notice. @ethayer: Next update to your code, you can add Kwikset 916 to the “Confirmed Locks” list in the readme.markdown: Yes, I’m working on this. In no case would it pair >12" away for me. Has anyone managed to get it paired with Smarthings? Learn how to install and pair your Kwikset Lock using the Xfinity Home app. No dice. After pairing, the lock goes back to full power radio mode, which is why it works further away AFTER pairing. Nicer with Hubitat now any of my 914s on arrival and ended it sending back... Removed completely that is connected to your control system instructions for more information 4-6 ft the. 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